Terms of Service
Last Updated: July 25, 2026
These Terms of Service (“Terms”) govern your access to and use of the website, forms, landing pages, communications, consultations, subscriptions, and services offered by Optiven Marketing LLC (“Optiven Marketing,” “we,” “our,” or “us”).
By accessing our website, submitting a form, requesting information, communicating with us, scheduling a consultation, purchasing a subscription, or using our services, you agree to these Terms. If you do not agree, do not use our website, forms, communications, subscriptions, or services.
Use of Our Website and Services
Optiven Marketing LLC provides marketing-related services, which may include lead capture assistance, follow-up systems, customer communication tools, appointment booking support, automation setup, advertising assistance, CRM-related setup, business consultation, subscription services, and related marketing services.
Our website, forms, pages, emails, text messages, calls, and other communications are provided for business and informational purposes only.
No Guarantee of Results
Optiven Marketing LLC does not guarantee any specific results, revenue increase, sales increase, lead volume, appointment volume, customer growth, search ranking, advertising performance, return on investment, profit, business success, or financial outcome.
Marketing results depend on many factors outside our control, including your industry, offer, budget, location, competition, advertising platforms, customer demand, pricing, sales process, follow-up, market conditions, and other business factors.
Any examples, estimates, projections, strategies, or discussions are for informational purposes only and are not guarantees, promises, warranties, or assurances of future performance.
Your Responsibilities
You are responsible for providing accurate, complete, and current information.
You are responsible for reviewing and approving your own business offers, pricing, advertisements, claims, services, products, customer communications, and legal compliance.
You agree not to provide false information, misuse our website or services, interfere with our systems, copy our materials without permission, or use our services for unlawful, misleading, fraudulent, abusive, or harmful purposes.
Consent to Communications
By submitting your contact information, you authorize Optiven Marketing LLC and its service providers to contact you by phone, email, text message, or other communication methods regarding your request, appointment, consultation, service updates, follow-ups, and, where permitted by law and with required consent, marketing or promotional messages.
Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase. You may opt out of text messages at any time by replying STOP. You may request help by replying HELP.
Optiven Marketing LLC is not responsible for failed, delayed, blocked, filtered, undelivered, or misdirected communications caused by incorrect contact information, carrier issues, spam filters, internet issues, platform outages, or third-party system limitations.
Payments, Subscriptions, Cancellations, and Refunds
If you purchase a subscription, monthly service, recurring plan, marketing service package, automation service, or any other ongoing service from Optiven Marketing LLC, you agree to the pricing, billing schedule, subscription term, cancellation terms, and payment terms presented at the time of signup, checkout, invoice, proposal, written agreement, or other written communication.
Unless otherwise stated in writing, subscription payments are due according to the selected billing plan and may continue until the end of the agreed subscription term or until properly canceled according to these Terms or any separate written agreement.
Subscription Term and Remaining Balance
When you sign up for a subscription or recurring service with an agreed service term, you are responsible for the full subscription term you agreed to at signup, checkout, invoice, proposal, or written agreement.
If you decide to cancel before the end of the agreed subscription term, you may remain responsible for the remaining balance owed for the rest of the subscription term, unless Optiven Marketing LLC agrees otherwise in writing.
Early Cancellation Option
In some cases, Optiven Marketing LLC may allow early cancellation instead of requiring payment of the full remaining subscription balance. If early cancellation is approved, the account may be subject to a $350 early cancellation fee.
This fee is intended to help cover administrative time, setup work, onboarding, account management, system preparation, reserved service time, and business costs already incurred. It is not intended as a penalty.
Required Cancellation Notice
To cancel a subscription or recurring service, you must provide written notice to Optiven Marketing LLC before the next billing date or within the notice period stated in your agreement, invoice, proposal, checkout terms, or signup terms.
Cancellation requests should be sent by email to:
Cancellation is not complete until Optiven Marketing LLC confirms receipt of the cancellation request in writing.
If a customer cancels early without proper written notice, the customer may remain responsible for the remaining subscription balance or, if approved by Optiven Marketing LLC, the $350 early cancellation fee.
Refunds
Unless otherwise agreed in writing, payments made for completed work, setup work, onboarding, consultation, strategy, design, advertising setup, automation setup, CRM setup, digital services, or subscription services already provided may be non-refundable.
If a separate written agreement, invoice, proposal, or signed service contract includes different payment, cancellation, refund, or subscription terms, that separate written agreement will control.
To the maximum extent permitted by law, Optiven Marketing LLC reserves the right to enforce payment obligations, remaining subscription balances, cancellation fees, and collection rights for unpaid amounts owed.
Third-Party Platforms and Services
Our website, landing pages, forms, automations, CRM systems, emails, text messages, analytics, scheduling tools, advertising tools, payment tools, and related services may use third-party platforms and service providers.
Optiven Marketing LLC is not responsible for third-party platforms, software, outages, errors, delays, data loss, policy changes, account restrictions, suspensions, advertising disapprovals, technical issues, pricing changes, or actions taken by third-party providers.
You understand that third-party services may have their own terms, policies, fees, rules, and requirements. You are responsible for complying with any third-party requirements that apply to your business or use of those services.
No Professional Legal, Financial, or Tax Advice
Optiven Marketing LLC does not provide legal, financial, accounting, tax, insurance, or professional compliance advice.
Any information provided by us is for general business and marketing purposes only. You should consult a qualified professional for legal, financial, tax, insurance, or compliance matters.
Intellectual Property
All content, designs, text, graphics, branding, layouts, templates, strategies, systems, workflows, website materials, and other materials created or provided by Optiven Marketing LLC are owned by Optiven Marketing LLC or its licensors unless otherwise agreed in writing.
You may not copy, reproduce, resell, distribute, modify, reverse engineer, or use our materials for unauthorized purposes without written permission.
Client Materials
If you provide logos, images, videos, text, business information, customer data, advertising materials, or other content, you represent that you have the legal right to use and provide those materials.
You grant Optiven Marketing LLC permission to use submitted materials as needed to provide requested services, communicate with you, manage leads, create marketing materials, operate systems, or perform work requested by you.
Advertising and Marketing Compliance.
You are responsible for ensuring that your business, offers, advertisements, claims, products, services, promotions, testimonials, pricing, and customer communications comply with applicable laws, rules, and platform policies.
Optiven Marketing LLC is not responsible for illegal, misleading, false, deceptive, unapproved, restricted, or noncompliant claims, offers, products, or services provided or approved by you.
We may refuse, pause, remove, or decline work that we believe may be unlawful, misleading, harmful, abusive, high-risk, prohibited by a platform, or inconsistent with our business standards.
No Warranty
Our website, forms, communications, subscriptions, and services are provided “as is” and “as available.”
To the maximum extent permitted by law, Optiven Marketing LLC makes no warranties, guarantees, or representations of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted service, error-free operation, security, accuracy, reliability, or availability.
Limitation of Liability
To the maximum extent permitted by law, Optiven Marketing LLC, its owners, members, managers, employees, contractors, affiliates, agents, successors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including lost profits, lost revenue, lost leads, lost sales, lost customers, business interruption, data loss, advertising losses, platform restrictions, missed opportunities, reputational harm, or other business damages.
To the maximum extent permitted by law, Optiven Marketing LLC’s total liability for any claim related to the website, forms, communications, subscriptions, or services shall not exceed the amount paid by you to Optiven Marketing LLC for the specific service giving rise to the claim during the three months before the claim arose, or $100 if no amount was paid.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you. In those cases, liability will be limited to the maximum extent permitted by law.
Indemnification
You agree to defend, indemnify, and hold harmless Optiven Marketing LLC, its owners, members, managers, employees, contractors, affiliates, agents, successors, and service providers from and against any claims, damages, losses, liabilities, penalties, costs, expenses, demands, actions, or fees, including reasonable attorney fees, arising out of or related to:
Your use of our website, forms, communications, subscriptions, or services;
Information, materials, claims, offers, products, services, or content you provide;
Your business, advertising, marketing, products, services, or customer communications;
Your violation of these Terms;
Your violation of any law, rule, regulation, platform policy, or third-party right;
Your false, inaccurate, incomplete, outdated, misleading, or unlawful information;
Your misuse of our services or third-party platforms.
Force Majeure.
Optiven Marketing LLC is not responsible for delays, failures, interruptions, or losses caused by events outside our reasonable control, including internet outages, software failures, platform outages, cyberattacks, natural disasters, power outages, labor issues, government actions, carrier issues, payment processor issues, advertising platform changes, or other events beyond our control.
Termination
We may suspend or terminate access to our website, forms, communications, subscriptions, or services at any time if we believe you violated these Terms, misused our services, provided false information, created legal or business risk, failed to pay amounts owed, or acted in a way that may harm Optiven Marketing LLC, its customers, platforms, or service providers.
Governing Law
These Terms are governed by the laws of the State of Louisiana, without regard to conflict of law rules, unless another law is required to apply.
Dispute Resolution
Before filing any formal claim, you agree to contact Optiven Marketing LLC first and allow a reasonable opportunity to resolve the issue informally.
To the maximum extent permitted by law, any claim or dispute related to these Terms, our website, forms, communications, subscriptions, or services must be brought individually and not as part of a class action, collective action, or representative action.
Any claim must be brought within one year after the claim arises, unless a longer period is required by law.
Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website, forms, communications, subscriptions, or services means you accept the updated Terms.
Severability
If any part of these Terms is found invalid or unenforceable, the remaining sections will remain in effect to the maximum extent permitted by law.
Entire Agreement
These Terms, together with our Privacy Policy and any separate written agreement, proposal, invoice, signup page, checkout page, or service terms, form the agreement between you and Optiven Marketing LLC regarding your use of our website, forms, communications, subscriptions, and services.
Contact Us
Optiven Marketing LLC
Email: [email protected]